I am having trouble programming these phones. Whenever I get up to the part to enter the emergency phone number, it cuts off and disconnects without beeping. According to the write up I have, entering emergency phone number should look like this. #1*phonenumber# After entering the last “#” I am supposed to hear a beep. Instead line just cuts off.
Thanks for the reply, I just tried resetting xs1 still no luck. Do I need to to be plugged into the line physically? I’m trying to program through my cellphone. And is there any parameter that I have to change in order to program? Kone had this contract previously. Can the “receiver type” parameter be causing this error?
Sorry it’s been quite a while since I programmed one. You enter the ID, hear the voice file, enter the password and hear a beep? I don’t think I had any problems once I was in.
Your sequence is correct, however it must be done in programming mode, entered with #*#, followed by the RIF's unique password and #. If you don't know the latter, your customer should call the KONE service desk to change the numbers.