Garaventa Elvoron MR

Hello all,

I have a residential Garaventa Elvoron MR elevator and the position indicator on the COP is reading a question mark. I have tried changing the PI and I have also tried to reset the encoder positioning. Does anyone have any ideas what to do with this?

A little info on Garaventa they will not talk to you unless you are a dealer and they are referring me to the local dealer here. I have reached out to them several times and never get a response. If anyone has a place to start I would really appreciate the help.

ive had similar issues with garaventa as far as tech support and the only way around it is to get in touch with a field guy... do you know any garaventa guys locally? thats your best bet unless someone here has dealt with this issue... i dont have much experience with the Elvoron so im not much help there but definitely ask around to see if you can get in contact with a field guy, theyre usually helpful at least they have been for us in the past

What city and/or country are you in? Do you have wiring diagrams/schematics??

Yes I have schematics. Phoenix Arizona.

PM me, I think I can help