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KCM831 hall call issue

Posted By: TKsplinter

KCM831 hall call issue - 04/03/24 05:25 PM

Kcm 831 Duplex #1 car is shutdown for major repair,

Problem - Car 2 only answers hall call correctly at 1u, 1ur, 7d(top) all others are sending car 1 floor
below
6u/d sends car to 5th floor
5u/d sends car to 4th floor etc…)

car calls & PI’s are working correctly.
Ive done 5-7-1, 5-7-2, & hoistway scan.

JH
Posted By: Bowtiedrooster16

Re: KCM831 hall call issue - 04/03/24 08:12 PM

Did you try turning the other car back on to see if it goes back to normal dispatching.
Posted By: TKsplinter

Re: KCM831 hall call issue - 04/04/24 02:18 PM

No , parts were removed to get car 2 running
Also the Group Comm LED is not ON

Those who I’ve talked to say Car 2 wasn’t setup properly when installed.
Posted By: MX4

Re: KCM831 hall call issue - 04/04/24 06:16 PM

So the car never goes to 6?
Posted By: TKsplinter

Re: KCM831 hall call issue - 04/04/24 08:16 PM

It will not respond to hall call at 6th floor, Car calls & PI’s working correctly to all floors.
They have 2 more elevators close by so they’ve been using those
Posted By: MX4

Re: KCM831 hall call issue - 04/05/24 10:14 AM

That is strange, like your roll call is messed up.. throwing any faults?
Have you looked at all your FCBs and wiring? Resistance checks etc?
Posted By: BRG

Re: KCM831 hall call issue - 04/06/24 02:46 AM

Do you have a user interface menu?
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