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#22053 - 10/31/17 03:20 PM Dmc -1. No communication  
Joined: Aug 2016
Posts: 755
Jluff Offline
old hand
Jluff  Offline
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Joined: Aug 2016
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Hi guys. Got a dmc-1. Had power problems in building. My computer connects to another dmc in building but will not connect to the one that's shut down from inside machine room or from car top. Doors n indicators are dead but everything else seems good I feel like I lost parameters or hoist way scan but with out Comm I'm lost

#22055 - 10/31/17 04:10 PM Re: Dmc -1. No communication [Re: Jluff]  
Joined: Aug 2016
Posts: 755
Jluff Offline
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Jluff  Offline
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UPDATING
"No response from device" is the message received.

#22056 - 10/31/17 04:21 PM Re: Dmc -1. No communication [Re: Jluff]  
Joined: May 2013
Posts: 224
Jcjmowrey Offline
enthusiast
Jcjmowrey  Offline
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Joined: May 2013
Posts: 224
Atlanta ga
Check power supply voltages behind cop


If all else fails, read the instructions
#22057 - 10/31/17 04:24 PM Re: Dmc -1. No communication [Re: Jcjmowrey]  
Joined: Aug 2016
Posts: 755
Jluff Offline
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Jluff  Offline
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Joined: Aug 2016
Posts: 755
What voltages should I get there? I did check but wasn't sure what I was suppose to get

#22058 - 10/31/17 04:40 PM Re: Dmc -1. No communication [Re: Jluff]  
Joined: May 2013
Posts: 224
Jcjmowrey Offline
enthusiast
Jcjmowrey  Offline
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Joined: May 2013
Posts: 224
Atlanta ga
If I remember right ,I've had comm problems before and after adjusting my 5volts from 4.9 to 5.1 I was able to fix problem. I've also recently had a comm problem on one where the voltage was fine. I clicked on clc and it said no response from device. I then clicked on selector and it connected, then back to clc and it communicated with clc. Kinda weird but it worked fine after that.


If all else fails, read the instructions
#22059 - 10/31/17 04:47 PM Re: Dmc -1. No communication [Re: Jcjmowrey]  
Joined: Aug 2016
Posts: 755
Jluff Offline
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Jluff  Offline
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Joined: Aug 2016
Posts: 755
Which taps provide the 5 volts ?

#22061 - 10/31/17 06:42 PM Re: Dmc -1. No communication [Re: Jluff]  
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Posts: 755
Jluff Offline
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Jluff  Offline
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If I have 5 volts at the power supply and still get no response from device does that mean I have bad software ?

#22062 - 10/31/17 07:18 PM Re: Dmc -1. No communication [Re: Jluff]  
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Posts: 755
Jluff Offline
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Jluff  Offline
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Will one bad board prevent me from communicating everywhere ? For instance would a bad clc board prevent me from communicating at the door operator ?

#22065 - 10/31/17 08:19 PM Re: Dmc -1. No communication [Re: Jluff]  
Joined: May 2013
Posts: 224
Jcjmowrey Offline
enthusiast
Jcjmowrey  Offline
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Joined: May 2013
Posts: 224
Atlanta ga
Not sure, but try disconnecting selector and door board and see


If all else fails, read the instructions
#22068 - 10/31/17 09:38 PM Re: Dmc -1. No communication [Re: Jcjmowrey]  
Joined: Dec 2015
Posts: 1,537
Indirtwetrust Offline
ElevatorPractitioner
Indirtwetrust  Offline
ElevatorPractitioner

Joined: Dec 2015
Posts: 1,537
Local 18
Yes it can, disconnect and try individually.

#22069 - 10/31/17 09:40 PM Re: Dmc -1. No communication [Re: Indirtwetrust]  
Joined: Dec 2015
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Indirtwetrust Offline
ElevatorPractitioner
Indirtwetrust  Offline
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Joined: Dec 2015
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Local 18
Clip leads on CLC from GND test point to + side of the lower left cap (same height as battery. Set for 5.1vdc there

Last edited by Indirtwetrust; 10/31/17 09:41 PM.
#22073 - 11/01/17 03:23 AM Re: Dmc -1. No communication [Re: Indirtwetrust]  
Joined: Mar 2016
Posts: 198
lowoil Offline
Elevator guy
lowoil  Offline
Elevator guy

Joined: Mar 2016
Posts: 198
Wisconsin
Do u have watchdogs,sometimes i have to click on variables then it talks

#22077 - 11/01/17 11:29 AM Re: Dmc -1. No communication [Re: lowoil]  
Joined: Aug 2016
Posts: 755
Jluff Offline
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Jluff  Offline
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Ok guys. Txs. When I disconnect selector I get communication...so I'm goin to replace selector ...... will I need to do a learn run with new selector board? Is there any problems with software versions or will any board from vertical express work?

#22079 - 11/01/17 11:55 AM Re: Dmc -1. No communication [Re: Jluff]  
Joined: Aug 2016
Posts: 755
Jluff Offline
old hand
Jluff  Offline
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Posts: 755
Do you guys think i need to replace all 3 selector boards ?
Selector PC BOARD
MAIN sensor pc board
Auxiliary sensor selector pc board

#22089 - 11/01/17 10:48 PM Re: Dmc -1. No communication [Re: Jluff]  
Joined: Dec 2015
Posts: 1,537
Indirtwetrust Offline
ElevatorPractitioner
Indirtwetrust  Offline
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Joined: Dec 2015
Posts: 1,537
Local 18
Should just be the selector Micro. Pretty sure the newest version should work on all CLCs.

#22091 - 11/01/17 10:59 PM Re: Dmc -1. No communication [Re: Indirtwetrust]  
Joined: Aug 2016
Posts: 755
Jluff Offline
old hand
Jluff  Offline
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Joined: Aug 2016
Posts: 755
Thanks dirt. Will I have to do a learn run ?

#22093 - 11/01/17 11:45 PM Re: Dmc -1. No communication [Re: Jluff]  
Joined: Dec 2015
Posts: 1,537
Indirtwetrust Offline
ElevatorPractitioner
Indirtwetrust  Offline
ElevatorPractitioner

Joined: Dec 2015
Posts: 1,537
Local 18
Yes

#22102 - 11/03/17 02:42 AM Re: Dmc -1. No communication [Re: Indirtwetrust]  
Joined: Jul 2014
Posts: 14
Peter iuec Offline
Dumbguy=more$$$$
Peter iuec  Offline
Dumbguy=more$$$$

Joined: Jul 2014
Posts: 14
Canada
We recently had a DMC down for nearly two weeks! It ran with the cab lighting turned off though!! What we learned was that the day before we were called a electrician replaced a ballast or whole fluorescent fixture and it was generating some noise on the line causing all kinds of weird stuff like hall calls flashing, both front and rea doors jerking open and close. It wasn't until we got our hands on a fast tool we could see our com going on and off the world tool is much to slow. And a engineer told us he has seen this 3 maybe 4 times in his 35 years! Lol

#22107 - 11/03/17 03:54 PM Re: Dmc -1. No communication [Re: Peter iuec]  
Joined: Aug 2016
Posts: 755
Jluff Offline
old hand
Jluff  Offline
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Joined: Aug 2016
Posts: 755
This morning I replaced the main selector pc board and car is running great. I did not even have to do a hoistway scan ... thanks for the help fellas.

#22108 - 11/03/17 03:55 PM Re: Dmc -1. No communication [Re: Peter iuec]  
Joined: Aug 2016
Posts: 755
Jluff Offline
old hand
Jluff  Offline
old hand

Joined: Aug 2016
Posts: 755
This morning I replaced the main selector pc board and car is running great. I did not even have to do a hoistway scan ... thanks for the help fellas.


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