FAST tool? No?
Tough without one.
Possibilities are:
1) Car is going LOO due to broken TSL wires on switch tree, or dirty contacts.
Once a direction is established, doors are closed and until LOO time expires, the doors won’t respond to DOB, and depending on rise, that could be set to 60 seconds or more.
Did you reset the mainline and then you called it above? I ask because that TSL business can be intermittent, and you said “the cpu shuts down”, but then you say you “called it from above”.
Typical with switch failure is Car will run up on access from bottom, but on auto, with up call in, it just sort of feels like a bump up, but doesn’t actually move.
Look on the relay board, and you might see markings consistent with TSL1/TSL2 silkscreened on the board, but examination of switch tree wiring is a must.
2) Another place to look is a clogged up level adjuster screen. Count threads showing and note. Land car on the springs, (manual lowering) and then remove the up leveler assembly. Once out, remove the adjuster and hold the screened side up to bright light and you should be able to see light through it at an angle. If it appears dark or goopy linty just looking at it, it might be clogged. Replace if you suspect this as short of tearing off the screen, they’re difficult to clean with any assurance. This would be a good time to replace the o-ring if all checks good.
3) Bad relay contacts. UP1/2...DN1/2...etc.
4) Do you even know if your MS contactor is pulling in? Seen that before too.
Ask your employer to get you dmc-1 prints at the very least.
Just a few ideas here.