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#26369 - 03/31/19 10:41 PM Gal Hydro controller  
Joined: Feb 2013
Posts: 55
ubro96 Offline
journeyman
ubro96  Offline
journeyman

Joined: Feb 2013
Posts: 55
Ottawa Ontario Canada
I having issues with 2 separate GAL controllers both of the same vintage, approx 8 years old once in a while they will lock up with the doors closed and on the controller display say Alt phase one but the hall indicator just reads the floor it's locked up on. Then you have to recycle the power and it will go to the alt then you can reset it with fire key
It can go 6 months or 3 months between incidents doesn't seem to be a common denominator when it happens, I'm thinking some sort of software glitch just wondering if anyone else has experienced a similar problem.

#26407 - 04/02/19 10:13 PM Re: Gal Hydro controller [Re: ubro96]  
Joined: Oct 2012
Posts: 262
Philly Offline
enthusiast
Philly  Offline
enthusiast

Joined: Oct 2012
Posts: 262
Gotta be sw issue imo. If they don't recall

#26454 - 04/04/19 04:50 PM Re: Gal Hydro controller [Re: ubro96]  
Joined: Mar 2013
Posts: 5
rph Offline
stranger
rph  Offline
stranger

Joined: Mar 2013
Posts: 5
Contact Randy or John at GAL Canada. They have always been ready to help when we have needed it.

#26455 - 04/04/19 06:14 PM Re: Gal Hydro controller [Re: ubro96]  
Joined: Feb 2013
Posts: 757
john jay Offline
old hand
john jay  Offline
old hand

Joined: Feb 2013
Posts: 757
ohio
Does the building test a backup Generator. I have had similar problems, and that ended up being the cause. If so have the maintenance person park the elevators on phase I before doing the test.

#26460 - 04/04/19 11:57 PM Re: Gal Hydro controller [Re: john jay]  
Joined: Feb 2013
Posts: 55
ubro96 Offline
journeyman
ubro96  Offline
journeyman

Joined: Feb 2013
Posts: 55
Ottawa Ontario Canada
thanks for the reply, no there's no emerg generator for the building.


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