This is not a cable issue, crimping problem, etc.
This is a problem Schindler has been experiencing with all of their LON based hall call boards. Products it is seen on are 321A, 330A, and 400A.
Schindler has had several revisions of board to fix the problem, as well as the 'foil' stickers to be placed on the Echelon chip, and even replacing the standard CAT5 with a more highly shielded type.
Nothing has completely fixed the problem, and some people have suggested it began when Schindler bought the rights to produce the Echelon chip and began making their own, more cost-effective type.
I know of several customers Schindler has that are beyond angry about this.