Took a call for a tech thats on vacation. When I got here, they said the car calls wouldn't work, but hall calls do. Long story short, after some poking and prodding it appears that somehow the G floor CPB only works on Independent and not on automatic. I found in the SMLCD that the I/O for that floor lockout is active even tho there are no lockouts for this building.
Is there a way to change that I/O state from active to inactive?

Engineering wants too send a software update, but they can't be sure when we'll get it with the manufacting issues the way they are right now.
FYI..the guy on vacation has Cadi access and I don't, so that option is out