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#31995 - 10/26/21 03:09 PM Kone KCM831  
Joined: May 2017
Posts: 10
Adamabm Offline
stranger
Adamabm  Offline
stranger

Joined: May 2017
Posts: 10
I've got a unit that has been giving me some issues. The doors were damaged and unit was out of service when we took the contract on service. Since we then we've replaced the doors and tried to turn unit back over. The problem is every time I put the car in normal it goes to the nearest landing levels in, cycles the doors, and then returns to the first floor. When it get there it flashes out of service on COP with doors open. Its not throwing any fault codes at me. I've completed a hoistway learn and a ADON learn as well. Anyone ever seen this? Thanks in advance.

#31996 - 10/27/21 05:01 PM Re: Kone KCM831 [Re: Adamabm]  
Joined: Jul 2020
Posts: 93
Jadam Offline
journeyman
Jadam  Offline
journeyman

Joined: Jul 2020
Posts: 93
Amd doors? make sure the reference switch is adjusted right on the cabin door.
If the COP flashed out of service you should get a fault code.

#31997 - 10/27/21 10:03 PM Re: Kone KCM831 [Re: Adamabm]  
Joined: Dec 2015
Posts: 1,539
Indirtwetrust Offline
ElevatorPractitioner
Indirtwetrust  Offline
ElevatorPractitioner

Joined: Dec 2015
Posts: 1,539
Local 18
What mode is the elevator in when at the floor with the doors open? Menu 4-1

#32002 - 10/29/21 05:52 PM Re: Kone KCM831 [Re: Indirtwetrust]  
Joined: May 2017
Posts: 10
Adamabm Offline
stranger
Adamabm  Offline
stranger

Joined: May 2017
Posts: 10
Service code is 4-1-10. This does have remote monitoring Kone E-Link could it be designated OSS from the system. If so I was locked out of it without a password when they left.

#32003 - 10/29/21 05:52 PM Re: Kone KCM831 [Re: Jadam]  
Joined: May 2017
Posts: 10
Adamabm Offline
stranger
Adamabm  Offline
stranger

Joined: May 2017
Posts: 10
I’m looking into this thanks

#32011 - 11/02/21 06:22 PM Re: Kone KCM831 [Re: Adamabm]  
Joined: Aug 2018
Posts: 19
OH boy Offline
stranger
OH boy  Offline
stranger

Joined: Aug 2018
Posts: 19
I assume it has a ups/battery backup? That could be the cause of your OOS.


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