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#32921 - 04/11/22 12:53 AM Schindler 3300 error 0019  
Joined: Apr 2014
Posts: 259
heisenberg Offline
Engineer
heisenberg  Offline
Engineer

Joined: Apr 2014
Posts: 259
Once a week or so, this Schindler 3300 with TSD (low headroom) function, will fault with a error 0019

E_ELEVATOR_WATCHDOG_RESET
Indicates that a watchdog reset (initiated by hardware or
software watchdog) has been performed previously. The
elevator main control has just started up.
C1:A main controller software internal problem has occurred
A1:Verify if a main controller software update is available as
fix and update accordingly

There's also a STARTUP code with it

On arrival the system is on Inspection, with the two LREC and LREC-A leds on the main print blinking.
When I push the reset/inspection button, it beeps but does not reset the inspection.

Anyone have any info on this issue? Main card faulty?
It's a rel. 5 or 6, haven't confirmed the version yet.

#32940 - 04/13/22 01:43 PM Re: Schindler 3300 error 0019 [Re: heisenberg]  
Joined: Aug 2019
Posts: 37
BOJAN Offline
newbie
BOJAN  Offline
newbie

Joined: Aug 2019
Posts: 37
Hi,

Status ?

#32947 - 04/14/22 07:05 AM Re: Schindler 3300 error 0019 [Re: heisenberg]  
Joined: Apr 2014
Posts: 259
heisenberg Offline
Engineer
heisenberg  Offline
Engineer

Joined: Apr 2014
Posts: 259
Status is 54

#32952 - 04/15/22 06:35 AM Re: Schindler 3300 error 0019 [Re: heisenberg]  
Joined: Aug 2019
Posts: 37
BOJAN Offline
newbie
BOJAN  Offline
newbie

Joined: Aug 2019
Posts: 37

Hi,
try these two possibilities.

commands:

161 [16/1_/_ _ ] Reset pit inspection
The activation of this menu resets the pit
inspection. Is equivalent to handle JRESG-A.

162 [16/2_/_ _ ] Door lock command
Send a lock command to any door available in
the system. This feature is mainly used to close
the safety chain in the TSD21 hardware exit
procedure.

#33175 - 06/01/22 01:52 AM Re: Schindler 3300 error 0019 [Re: heisenberg]  
Joined: Apr 2014
Posts: 259
heisenberg Offline
Engineer
heisenberg  Offline
Engineer

Joined: Apr 2014
Posts: 259
Hi, this faulty continually occurs.
Do you think I may need a software update?

#33181 - 06/01/22 12:22 PM Re: Schindler 3300 error 0019 [Re: heisenberg]  
Joined: Aug 2014
Posts: 133
Alex75 Offline
member
Alex75  Offline
member

Joined: Aug 2014
Posts: 133
What software version does it run on now?

#33182 - 06/01/22 02:37 PM Re: Schindler 3300 error 0019 [Re: heisenberg]  
Joined: Apr 2014
Posts: 259
heisenberg Offline
Engineer
heisenberg  Offline
Engineer

Joined: Apr 2014
Posts: 259
10.09.01

#33183 - 06/01/22 03:53 PM Re: Schindler 3300 error 0019 [Re: heisenberg]  
Joined: Aug 2014
Posts: 133
Alex75 Offline
member
Alex75  Offline
member

Joined: Aug 2014
Posts: 133
Well, 10 series did have a few bugs in them... Do you want to update the software?
If you do, send me a pm...

/Alex

#33186 - 06/01/22 10:10 PM Re: Schindler 3300 error 0019 [Re: Alex75]  
Joined: Oct 2013
Posts: 45
Rav4guy Offline
underdog
Rav4guy  Offline
underdog

Joined: Oct 2013
Posts: 45
Hi Alex,do you know or have instruction on how to program the phones on 3300?

#33193 - 06/02/22 04:23 AM Re: Schindler 3300 error 0019 [Re: Alex75]  
Joined: Apr 2014
Posts: 259
heisenberg Offline
Engineer
heisenberg  Offline
Engineer

Joined: Apr 2014
Posts: 259
Sent you a pm


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