KCM831 hall call issue

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#37199 - 04/03/24 05:25 PM KCM831 hall call issue
Joined: Apr 2022 Posts: 3 TKsplinter stranger
TKsplinter stranger Joined: Apr 2022 Posts: 3 South Florida	Kcm 831 Duplex #1 car is shutdown for major repair, Problem - Car 2 only answers hall call correctly at 1u, 1ur, 7d(top) all others are sending car 1 floor below 6u/d sends car to 5th floor 5u/d sends car to 4th floor etc…) car calls & PI’s are working correctly. Ive done 5-7-1, 5-7-2, & hoistway scan. JH Last edited by TKsplinter; 04/03/24 05:26 PM. Jerry since 1980 with Big company Now with independent / IUEC

#37201 - 04/03/24 08:12 PM Re: KCM831 hall call issue [Re: TKsplinter]
Joined: Jul 2020 Posts: 51 Bowtiedrooster16 journeyman
Bowtiedrooster16 journeyman Joined: Jul 2020 Posts: 51	Did you try turning the other car back on to see if it goes back to normal dispatching.

#37215 - 04/04/24 02:18 PM Re: KCM831 hall call issue [Re: Bowtiedrooster16]
Joined: Apr 2022 Posts: 3 TKsplinter stranger
TKsplinter stranger Joined: Apr 2022 Posts: 3 South Florida	No , parts were removed to get car 2 running Also the Group Comm LED is not ON Those who I’ve talked to say Car 2 wasn’t setup properly when installed. Jerry since 1980 with Big company Now with independent / IUEC

#37216 - 04/04/24 06:16 PM Re: KCM831 hall call issue [Re: TKsplinter]
Joined: Jun 2019 Posts: 61 MX4 journeyman
MX4 journeyman Joined: Jun 2019 Posts: 61	So the car never goes to 6?

#37217 - 04/04/24 08:16 PM Re: KCM831 hall call issue [Re: MX4]
Joined: Apr 2022 Posts: 3 TKsplinter stranger
TKsplinter stranger Joined: Apr 2022 Posts: 3 South Florida	It will not respond to hall call at 6th floor, Car calls & PI’s working correctly to all floors. They have 2 more elevators close by so they’ve been using those Last edited by TKsplinter; 04/04/24 08:19 PM. Jerry since 1980 with Big company Now with independent / IUEC

#37220 - 04/05/24 10:14 AM Re: KCM831 hall call issue [Re: TKsplinter]
Joined: Jun 2019 Posts: 61 MX4 journeyman
MX4 journeyman Joined: Jun 2019 Posts: 61	That is strange, like your roll call is messed up.. throwing any faults? Have you looked at all your FCBs and wiring? Resistance checks etc?

#37226 - 04/06/24 02:46 AM Re: KCM831 hall call issue [Re: TKsplinter]
Joined: Sep 2014 Posts: 154 BRG member
BRG member Joined: Sep 2014 Posts: 154	Do you have a user interface menu?

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