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Forums13
Topics6,529
Posts36,945
Members8,461
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Most Online117 Jan 16th, 2020
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#30005 - 10/03/20 01:00 PM
Re: Tac 20 door not opening
[Re: Jluff]
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Joined: Aug 2016
Posts: 755
Jluff
old hand
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old hand
Joined: Aug 2016
Posts: 755
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I have an encoder. Not sure if it’s the big one or small one. I think this is an older Tac 20. Very Early 2000s. Has pump motor under tank . I gave vertical express job number and picture of the door motor. They gave me confirm for part number 9841775. Optical sensor and door motor. 529$ each. I don’t have the UIT. I should get one anyway. There was a flood in the building 2 years ago and tyssen replaced all the boards in shaftway. I hope they didn’t upgrade and vertical express has no clue
Last edited by Jluff; 10/03/20 01:10 PM.
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#30024 - 10/06/20 09:10 PM
Re: Tac 20 door not opening
[Re: Jluff]
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Joined: Aug 2016
Posts: 755
Jluff
old hand
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old hand
Joined: Aug 2016
Posts: 755
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Thanks dirt. They are sending the correct motor/encoder combo . I guess vertical express had a cyber attack 6 weeks ago and they can’t look into a lot of job files. Supposedly they are still working on recovering from this hack. Pretty crazy.
Last edited by Jluff; 10/06/20 09:30 PM.
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