I hope you are well and looking forward to enjoying the holiday season.
I am writing to address misinformation we have heard in the marketplace concerning Smartrise and its litigation with Alpha Elevator Control in California.
Smartrise filed lawsuits against Alpha Elevator Control, its founders, and some of its employees alleging:
· Misappropriation of Smartrise trade secrets, · That they took a massive amount of Smartrise data, · Other unlawful conduct.
The litigation is ongoing.
As always, we are committed to protecting our customers’ interests by providing exceptional products and customer service. You can trust that this commitment and our business operations remain laser-focused and that we will continue to conduct business with integrity and transparency.
Thank you for your continued business. We look forward to a busy and prosperous 2024!
Thank you,
Gilbert Zogbi CEO / Founder Smartrise Engineering, Inc. 916-719-0086
I received the same email, it was send to the entire industry, wow very unethical, and that tells you want kind of people run smartrise. We just doubled down on alpha the same with everyone I talked to in the industry especially after this email went out !! I know that this guy Gilbert left MCE and was one of the founders at smartrise, MCE could have gone after him ...... scum ! he does this in the holiday season and then talks about "continue to conduct business with integrity" what a joke.
Everyone should support Alpha now ..... these guys can't compete with them in the open market so this is what they do.
I have a feeling the market will work itself out eventually and companies will come and go. It's always been that way. But the timings less than tasteful for sure. Merry Christmas!
Joined: Dec 2021 Posts: 43Alex_ELMAN
Miami Elevator
Alex_ELMAN
Miami Elevator
Joined: Dec 2021
Posts: 43
I have heard that Smartrise is being bought by TorinUSA, which is why they had to drop all their lawsuits and settle with everyone involved in their numerous lawsuits. They had another unsuccessful attempt to sell to Vantage a few years ago. I hope this transition benefits the industry and that we get better technical support and higher-quality controllers.
@Alex, neither are accurate. Smartrise is not being sold, however there is a partnership when ordering packages. The lawsuit is ongoing as well. Based on what is happening with Vantage & Nidec companies, I would have a hard time agreeing that consolidation and private equity have positively affected quality or support.
Joined: Dec 2021 Posts: 43Alex_ELMAN
Miami Elevator
Alex_ELMAN
Miami Elevator
Joined: Dec 2021
Posts: 43
@Cal4niaSon, It's hard to believe what you say! I'm also unsure about your reference to "Vantage & Nidec"! Nidec isn't affiliated with Vantage; it's a Motion Control company. Regarding the lawsuit, it's ironic that Alpha has allegedly stollen the elevator controller design from Smartrise, which Smartrise purportedly took from Motion Control. Not sure who will be stealing it from Alpha. LOL.