I took an entrapment call this afternoon off of my route on a TAC-50.

Spoke with regular mechanic on my way to the call and he has been having lots of problems, as in six entrapments in the last week. Not being familiar with the equipment, I jacked the mainline (I know, not the way to go) and the car leveled into the floor and doors opened.

I had faults: 812, 663 and 1007. I know the first two are encoder faults and the third is safety circuit open.

Regular route mechanic has changed the encoder, checked all locks and brake switch. We have the IMS tool, I am wondering if there is anyway to set up non stop calls with the tool.

Entrapments happen at different floors and usually between floors. Any ideas?