Robert, What was the status of the emergency phone. Was he found to be somewhat guilt in creating what was his own death. When your car breaks down on say the "Golden Gate Bridge", they always tell you to stay in the car..Don't exit the vehicle! Should this not be practiced on an elevator! I remember reading about this in the S.F. Chronicle. This happened on Thanksgiving Eve early in the evening I think. I know for years here in Northern California it's an "red-tag", don't know what happened in this case! You hate to hear of any deaths associated with our industry!