The problem is that the only other option is the local big guys like Otis, and they are all about 350 an hour to come look at this small residential elevator. But based on my experience so far it may be worthwhile and the only option. And 350 they charge while they drive, at 350 per hour. Of course, you may know this. I can surly understand this if I own a multi million dollar building that depends on elevators to run.