As I have explained previously. Telguard( the company which manufacturers the wireless communicator for the elevator phone) will not work with an elevator service provider and ONLY alarm companies.

The company primary business is wireless communicators for the alarms. The elevator phone communication is a product they kind of do the side.

An elevator tech will unable to purchase the product or get technical support unless they also have an alarm company.

I called them up and verified they have a product for elevator phone, I am working off a list they provided to me of authorized techs who deal in their product. Those techs don't like working with elevator phones. If they provided tech support and would allow an elevator company to do it then it would be easier for me.

How is the Telguard's reseller programs my fault?