Sorry I cannot help you, but since you are here I have a few questions for you. Is it your company installing the devices and monitoring the data? Have you had any issues with elevator companies and voided warranties? Is it capable of sending as well as receiving?

I ask these questions purely out of curiousity, as some companies already have these devices, and we in the field are being told its one way communication(which we know to be false, they can receive). I heard a few companies already got their hands slapped because they were remotely resetting the controllers.

Thanks for any information you can add as a third party monitoring service.