Issa,
More information please...
Suggestions were provided to your original post. Which have you tested, and do you have the MCE manual for this job?
When running on Independent Service, do the doors operate at all?

“5 elevator motion control”...meaning 5 elevators in group? Do you have a “Common Panel” to control dispatching? Or 5 landings/stops for 1 elevator?

You can also call MCE for troubleshooting help. Provide the “job serial number” on the silver sticker in the upper right section (typically) of the controller panel.