So we recently installed a couple of Smarttraq motors and drives on couple of Dover HD 86 operators, All was fine, except the inspector asked for the nudging face to be lowered to the 2.5ft/lbs required by the current code. The lowest I can get them to work at is 5ft/lbs and MCE tech support is useless on the matter. We have new roller gibs, new door rollers and the door glides as free as can be. I'm down to a torque setting of 3 on nudging and 6 on nudging speed. Any lower on either setting will cause a stall. If I take a wrap off the spirator to lessen closing force and they will stall. Any recommendations?