After performing a unintended movement test with full load in down direction on a two stop front door only the controller latched a 99 fault and I can not reset this fault. I follow the Schindler instructions exactly and it will still not reset this fault. The load has been removed and I replaced the car top board on top of car thinking the problem was at that board but still no reset. Won’t run on inspection mode as well. When I push the enable button on controller inspection I only get 2 of the 4 *’s on display. Any help would be appreciated