Excel,

If you’ve swapped all hall p.b. Boards, and your trouble followed the swap, I would suspect it’s a hoist way board issue.
*Do the power LED light up on the hall station HPU’s for riser #1?
*Does your push button configuration use that HPU Termination Board at the bottom of the riser? If so, I might suspect that board as it’s common to all HPU’s on that riser.
If the hall station addresses match the CEC print, you’re good there.