I was given 2 laptops by TKE when they turned over my hotel’s 15 elevators last year. 1 laptop was called “the owners laptop”. It has the IMS software installed and works fine. The other appears to have a different version of IMS. I cannot get this laptop to connect to the TAC 32 controllers via usb or serial. I did not receive any user manuals for the application. I figured out most of it, but I could really use a guide or manual to feel comfortable using it. Just the basics (locking out car or hall calls, creating security timers, running reports. Any help would be appreciated.