I have a Swift 5000 that is getting lost in the Hoistway. The elevator will come to a floor and slowdown but never stop and then continue to the next floor. However it doesn’t realize it’s at the next floor and defaults to it being in the basement when it will be at another floor. I noticed on the screen that when this happens I get my UP LEV active but on the bottom right where it displays LEV. VEL. POS. for the 12” and 6” mine never changes from 0. This doesn’t happen every run either. Any help is appreciated