Hi everybody. I have an issue with dmc unit. The elevator has just had a new clc card put in and it has had all parameters set with the fast tool and the learn run completed. I've checked and double-checked parameters but I'm still not able to get the car to answer any hall calls or car calls except for right after the learn run when the car is brought down to the bottom landing it responds by opening up the door but won't actually run. It does run on inspect also. The only concerning thing to me is that it won't let me place parameters for valid floors car or group. The tool says no data available from device when I try to adjust those parameters. I'm told I shouldn't have to use them but I've had to on every other dmc I've adjusted. What am I missing that won't allow the unit to latch calls?