Hello all,

I have a residential Garaventa Elvoron MR elevator and the position indicator on the COP is reading a question mark. I have tried changing the PI and I have also tried to reset the encoder positioning. Does anyone have any ideas what to do with this?

A little info on Garaventa they will not talk to you unless you are a dealer and they are referring me to the local dealer here. I have reached out to them several times and never get a response. If anyone has a place to start I would really appreciate the help.