This is probably one of the most annoying things about smartrise. They act like parameters and fault codes and certain info is a secret. So many times I've gotten a fault and look it up and it's not in the book. If you need a parameter changed you pretty much are going to have to call them. The unintended motion test procedure in their manual wasn't right, I had to figure out where they'd put steps backwards and make notes in the book, they'd messed up the order of holding a contactor and putting on a jumper.