It is ridiculous! @EElevator, can you share a picture of that

They have recently announced they give 5 years warranty for all these low quality and wrong designed controllers! How can they afford 5 years warranty when the drive manufacturers, soft-starter manufacturers, contactor manufacturers and even electronic board component manufacturers have maximum a couple years warranty for the parts! Then Smartrise put them together, like a wrong puzzle, and give 5 years warranty!? THEY ARE TRYING TO SELL AS MANY CONTROLLERS AS THEY CAN AND THEN CLOSE THE COMPANY IN A COUPLE YEARS. Right now they have terrible technical support, in a couple years there will be NO technical support and NO spare parts. Just my thoughts