I'm wrapping up an install with EMS power car gate and hatch doors. I have mixed feelings with EMS.

On one hand, the construction of the car gate is not good. The welds look like hellen Keller did them and there is literally crooked parts on the gate. The vertical reinforcing strips on the car gate, some are straight and one goes way off to the left. There's not much of an excuse for the lack of build quality. They also forgot to ship a few things (door chain connecting hardware, gate motor vfd) and we had to have shipped to the job.

NOW that being said, I have been thoroughly impressed with EMS's customer service. Absolutely top notch. They resolved all issues quickly and you felt like they cared and real people were there to help. I would honestly use them on my next job just because of their support and see if they maybe had an off job with build quality.