Hi Ryansnipes,
You will have to get that software from Schindler. It will come on the memory looking card at the top of the GCIO Board. i just updated 3 cars from 2.13 to 2.20. If you find somewhere to get this outside of Schindler, I recommend getting 2.18 or higher. All other lower versions are missing a lot of features for Testing procedures. Schindler charges us just over $2,500.00 a car.