This job is a selctive collective job. We ended up getting it running properly which ended up being just a bad contact on a call reset relay. This is a new job for us and the former service provider told the customer thier star wheel was bad and needed to be replaced. So I expected that somthing catastrophic must have happened but after finding everthing intact it was just some simple trouble shooting the first day we stepped on the job which got it running properly again.