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#11566 08/01/14 02:43 AM
Joined: Nov 2011
Posts: 52
G
journeyman
journeyman
G Offline
Joined: Nov 2011
Posts: 52
Looking to see how service friendly these units are? Do they have a proprietary service tool, is the tool different then the 211? or is there a on board display available? What are your thoughts on a independent company servicing them?

gs264 #11593 08/03/14 04:04 PM
Joined: May 2012
Posts: 194
L
Len Offline
member
member
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Joined: May 2012
Posts: 194
Really not advisable..your dime....

Len #11889 08/27/14 01:49 AM
Joined: Feb 2014
Posts: 28
E
newbie
newbie
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Joined: Feb 2014
Posts: 28
Otis can't even keep them running. Stay away!

Joined: Jul 2013
Posts: 206
N
enthusiast
enthusiast
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Joined: Jul 2013
Posts: 206
Originally Posted By: elevatorpat
Otis can't even keep them running. Stay away!


Pretty true

NewMech #11898 08/27/14 11:59 PM
Joined: Mar 2010
Posts: 366
E
enthusiast
enthusiast
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Joined: Mar 2010
Posts: 366
Ah, be nice smile They run great when installed and adjusted well

E311 #11904 08/28/14 06:37 AM
Joined: Nov 2011
Posts: 52
G
journeyman
journeyman
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Joined: Nov 2011
Posts: 52
All ways like your guys info thanks!

gs264 #12640 11/07/14 05:23 PM
Joined: Nov 2011
Posts: 52
G
journeyman
journeyman
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Joined: Nov 2011
Posts: 52
Does the hand held service tool work with this controller or is there a new proprietary tool. How different are the from 211s?

gs264 #12664 11/08/14 11:25 PM
Joined: Aug 2012
Posts: 36
S
newbie
newbie
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Joined: Aug 2012
Posts: 36
My $.02-

-Noisy
-You will be adjusting the valve on your belly
-Very reliable when installed properly.

I have one in my area that was installed by a very good IUEC individual, and I still haven't seen it, because it hasn't broken down (been running nearly 9 months at a hotel). It's not on my route, but I handle a lot of the 'troublesome' calls that get away from others. The PC board architecture is very solid and based on Otis's latest GCS controls. And, yes, that means a traditional Otis handheld that worked on a 211, 311, or 411 won't work here, guys.

For what it's worth.

SEC Reject #12665 11/08/14 11:26 PM
Joined: Aug 2012
Posts: 36
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newbie
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Joined: Aug 2012
Posts: 36
I should add I did see it when it was originally installed to give it a thorough 'once-over' but not since.


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