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#17873 09/01/16 02:23 PM
Joined: Sep 2013
Posts: 44
S
newbie
newbie
S Offline
Joined: Sep 2013
Posts: 44
Hey everyone. I have a KCM831 COP has "call in progress" lite up, good phone line, unable to use phone. RIF board has the red LED on for "batt" where is the battery that feeds this? Is the RIF board bad? I need the phone to work and I need the call in progress gone... Thanks for any help.

Joined: Mar 2016
Posts: 270
Likes: 2
L
Elevator guy
Elevator guy
L Offline
Joined: Mar 2016
Posts: 270
Likes: 2
Try the battery in the cartop box

Joined: Dec 2011
Posts: 317
B
Mechanic
Mechanic
B Offline
Joined: Dec 2011
Posts: 317
Try unplugging rif board and plug back in. It worked for me

lowoil #17882 09/02/16 12:13 AM
Joined: Dec 2011
Posts: 317
B
Mechanic
Mechanic
B Offline
Joined: Dec 2011
Posts: 317
If the battery was dead in cartop box the lift would shutdown

Joined: Sep 2013
Posts: 44
S
newbie
newbie
S Offline
Joined: Sep 2013
Posts: 44
thanks. Heading to the job today. Ill try unplugging. correct if battery is dead car wont run.

thanks everyone.

Joined: Dec 2010
Posts: 639
Likes: 4
E
addict
addict
E Offline
Joined: Dec 2010
Posts: 639
Likes: 4
Spittman,
Be sure to post any success as I too have an 831 that shows a constant "Call in progress", although the phone seems to work normally. The phone call button is fine, so I suspect the same trouble as you.

Joined: Oct 2013
Posts: 120
C
member
member
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Joined: Oct 2013
Posts: 120
I believe if people answering phone (fire dept, city,etc) do not push *3 the phone will display "call in progress ". Need to update RIF board or get new board with updates

chicago #17944 09/10/16 12:30 PM
Joined: Oct 2013
Posts: 120
C
member
member
C Offline
Joined: Oct 2013
Posts: 120
Sorry, when party hangs up phone they need to push *3 to disconnect


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