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Apr 9th, 2026
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Joined: Dec 2023
Posts: 26
C
Henchmen
Henchmen
C Offline
Joined: Dec 2023
Posts: 26
I keep getting an F75: Overspeed fault after I did a Learn Hoistway. How do I fix this issue?

Joined: Dec 2023
Posts: 3
N
stranger
stranger
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Joined: Dec 2023
Posts: 3
I'm assuming traction setup? Try to increase the distance on the slowdowns.

Joined: Apr 2020
Posts: 520
Likes: 2
addict
addict
Joined: Apr 2020
Posts: 520
Likes: 2
Go through your controller and tighten all your wiring terminals. Fixed my intermittent overspeed fault.
..

Joined: May 2015
Posts: 359
W
enthusiast
enthusiast
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Joined: May 2015
Posts: 359
Is it a traction or hydro?

Joined: Dec 2023
Posts: 26
C
Henchmen
Henchmen
C Offline
Joined: Dec 2023
Posts: 26
Left out important information. It’s a hydro. I got my contract speed and S1 speeds to match. After doing a hoistway learn. Still goes on fault. Did a learn magnet (more of a tape reader and virtual magnets) and still goes on fault. Has been a real persistent issue. Scratching my head for more ideas. Any here?

Joined: Aug 2017
Posts: 579
Likes: 6
E
addict
addict
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Joined: Aug 2017
Posts: 579
Likes: 6
Whats the actual car speed? Make sure your valve is adjusted properly. You may be actually overspeeding. If necessary adjust down empty below contract so down fulls a little over contract, if it's an unregulated valve.

Once your sure your actual speed is what it should be, if your still getting overspeed faults, raise your contract/s1 speed higher. Your car only goes 2 speeds. But tell the controller contract is higher so it allows it to run without tripping that fault.

I've only seen one car that I had to do this on. It was running the right speed but the selector feedback was all over the place.

Joined: Feb 2018
Posts: 108
Likes: 1
member
member
Joined: Feb 2018
Posts: 108
Likes: 1
Agree with EElevator on adjusting your valve. If your decel is too long and gradual you will get that overspeed fault. The controls want to see a more abrupt change in speed.

Joined: Oct 2022
Posts: 33
E
newbie
newbie
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Joined: Oct 2022
Posts: 33
did you try calling smartrise support ?

Joined: Dec 2023
Posts: 26
C
Henchmen
Henchmen
C Offline
Joined: Dec 2023
Posts: 26
It’s a new install so it has warranty and they just been throwing boards at it. Yes EElevator pointed that out in a previous post. Right now contract speed/s1 and FPM is 100. Will be on site and try that Local8Elev8rman

Joined: Dec 2023
Posts: 26
C
Henchmen
Henchmen
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Joined: Dec 2023
Posts: 26
I got the valve adjustment down. Had to swap out a CXN board and the SRU board display has MR Inspection and won’t come off after I toggle the switch to Auto/Normal. 507 and 508 dont come on high(Inspection Inputs) and 621 stays lit even after I unplug the wire. Any ideas?

Joined: Apr 2020
Posts: 520
Likes: 2
addict
addict
Joined: Apr 2020
Posts: 520
Likes: 2
You really need to get Smartrise tech support on the phone and don't let them go till you get it figured out. It's probably a programming issue. You really have to battle with them to keep them on the phone. If only they had a better programming/setup guide. Even if you need to adjust your valve, keep them on the phone.

Joined: Dec 2023
Posts: 26
C
Henchmen
Henchmen
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Joined: Dec 2023
Posts: 26
Update: Jumped out M24 to Swinsp and had V3 on toggle switch and had to be V2 that took it off inspection. NYCRay I increase my distance on slowdowns up to 3 Ft. also changed up/down stop point, min run distance and up NTS just to fix up travel overspeed.

Joined: Aug 2017
Posts: 579
Likes: 6
E
addict
addict
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Joined: Aug 2017
Posts: 579
Likes: 6
Smartrise is like savaria, you gotta get them on the phone because If any parts are bad you gotta talk to them to get parts sent our under warranty


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