This sounds like the over current has blown the control pcb of the lift. It could be a software or hardware issue. Most of the time, the mechanic just does the field work and the supervisor does the repair costing(not sure in this example). If you only have a service and inspection contract then this can happen(high repair/part costs). If you have a full comprehensive contract then in most instances this is covered. Think of it as an insurance policy for your lift. Talk to management about this issue, to get some clarification. Either way, you need to be informed of all ramifications of the contract that you end up taking and the costs involved for all scenarios. Even if you are forced to pay this fee, you now more informed. Get quotes from other companies as well.
