We ended up with one of custom elevators LULA. It's a two stop. Every couple months it trips the governor. Right as it reaches high speed (35fpm). It to has a blain valve. I've logged countless hours trying to re-create this condition. I can't find any reasonable explanation for this. The only common factor each time this has happened is "only one person in the car". Now it has been several months since it has happened.
But while I was in the thick of trying to resolve this issue! I reached out to Custom Elevator several times. They offered no support. This lift is out of warranty. And it appears they would rather wash the hands of this unit.
Here is my two cents.
I expect a manufacturer to support their product before during and after the warrenty period. However after the warrenty period, I don't expect it to be free! It is my opinion that they have failed this customer. And I know this customer was willing to pay them for their support. I was there in the room while the customer was on the phone...
