Issues with the Elevator Concepts package were as follows, there is no adjustment on their safeties and if your rails are not perfect u get nuisance trips, their cab seems to be let's say a bit flimsy and they have adopted a residential controller to work for this equiptment. Not to say it doesn't work but here in Georgia when they started requiring fire service phase 1 it really was a pain to add these modules to get the elevator to do what it is supposed to. Now I think they have that worked out. I don't care for the selector they have designed because of magnet placement. Some of the magnets are the same polarity facing out and are set close to one another and are a bit of a pain to set once you got Em and glue them down your ok.Overall it takes a little more time and a bit of finesse let's say to get this package in. Customs package all just seems a bit better engineered and beefier for a lack of a better term and everything they send just seems to go well together and with each other. There were a few times with EC package I found myself saying what the hell is this? But once I did the first one and kinda found some easier ways of doing things and was familiar with them I'd still use them on a job that was real tight money wise but we all have our preferences right?
I'm really surprised Custom Elevator acted that way they are mostly made up of the sons and family members that had originally founded Cemco and I have been using there product for over 10 years and they have always stuck by their product.
