Look for tip 1.1.14.1.9, I can't find mine.
Is load weighing connected to OCSS or MCSS/LMCSS?
Did he try pulling the disconnect while bypassing the auxiliary contact to see if ERU functions properly?
Is ERU ENABLE set to 1?
Is he getting 24.6 volts on the ERU battery?
Does the door open button function when it's on EPC or ERU?