well my theory was correct, did a current calibration learn, mode 1 on cop2 board.
the routine turned on all pushbutton lights, buzzer etc. 72 in all. after that put car in service and now all the floor car call pushbuttons are lighting. the strange thing is that on the board that you select the different learn modes, the cmon current monitor switch was set to off. when we initially tried to do the calibration it gave us a W3 error, which said current monitor is off. turned the dip switch to on and redid calibration and it worked fine. i say strange because the cmon dip switch was set to off, i would expect that if it was off, it would not check current in outputs. any way it working and we left the cmon dip switch in the on position.