Rando will PM you my phone number. Was a 45 HR (12.5%) paid Adjuster with Otis. Adjusted many of these new when I worked at Otis. Tell me where your located in PM so we can set up times to talk. There are so many issues from what you typed it is almost impossible to type all of them. A 21UCLS is a geared machine, usually max 350FPM or slower and a usually a 71GA Generator ( Maybe an 82GA if very high car capacity, or 63GA if very low Capacity and 200FPM).