No, I am the Pastor of the church it is installed in. We have had 2 different elevator mechanics/companies look at it. Both of them diagnosed the same thing, but said that Cheney is out of business and they can not get the parts for it. They said if we (the church people) can somehow find this part that they can install it and get our lift fixed. We have limited money to fix this, so it is a case of find the part so it can be repaired or nothing. We don't have the money to replace it. It failed with an elderly woman in a wheelchair and her grand daughter in it. The working theory is that they had the weight all on one side because they were well below the weight limit. We aren't really sure why it broke.