Was this an Isis II converted to steel ropes or did it start as a Synergy? I ask because so few Synergys came with 10K drives, I've only seen 1. The Isis II conversions will still be using the original hitch plate load weighing transducer for pre-torque and drive performance. The rope tension monitor is added for variance compliance with the 8mm ropes. I have spent a lot of time chasing strange problems caused by where they put the contact from that monitor. On a real Synergy, you can unplug the CAN plug to the RTM and reset the CPU to bypass the RTM temporarily but it is a code required safety device for the variance. One note though is expect the performance to be much more effected on a 10K drive as apposed to an Accord.
The TFR thing really sounds wrong for this if it is not an Isis II abortion. I have been asking guys to pull up IMS with motion diagnostics, door diagnostics, I/Os & Remote fast, type FLT and FLTN and snap a picture before doing anything. I try to do it too. I would really be curious what that looked like in this case as far as sequence of the faults, status of the car and SAFE inputs.
The last time I had issues with this 709 fault was from the Line Contactor not picking, I think it was the LCP timer.