Gabgab, send me your email address and I'll send you a copy. The adjustment and gaps for the mx10, 18 and 20 are the same. MX32, 40 and 100 are different. I have all of the literature. You can follow it and get it to work properly. The more you do, the better you get. I adjusted for kone for over 20 years, actually started with Montgomery. Yes, John Jay that is their policy. If you have not been certified by a trainer you are not suppose to work on the brake system when you're employed by kone. I was a certified trainer as well.
