Thank you for the quick replies. The garage is located inside a small business district where its 99% business people. One instance was at 9:30 am and it was 1 person stuck (mid 40's man/highly doubt he was jumping around on a Monday morning). Unfortunately we do not have cameras and I do not know enough to decipher the records and have to rely on them telling me the truth. The incidents happen pretty much throughout hoist way and going up and down.