yaaaawwwn...the window of opportunity has since passed. so it is in the elevator world. things will continue as they were for a period of time, and just when you think all is well, yep...some low-baller has just stolen your most favorable account. but I've had such a good working relationship with them I thought, I even gave away buttons that were vandalized because we got along so well. so your breaking up with me? is that what your saying? "sorry friend, it's not you...it's about the money. no matter what you've done for us in the past, we gotta think about, well, the future. trouble is ya see...you were the more loyal to us than we are to you. oh...thanks for the free buttons, they look great." and so it is in the elevator world.