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#24591 08/24/18 06:14 PM
Joined: Apr 2013
Posts: 38
M
newbie
newbie
M Offline
Joined: Apr 2013
Posts: 38
TAC 32: After a recent power bump we found all the ( BAD) leds lit on the IOD board. The CPUA board lcd is still usable. It appears that the cpua and Ido boards are not communicating. The error code list indicates a 1921 fault and that one or both boards may be bad. I Just thought I’d touch base here before throughing in the towel. Any help or thoughts would be appreciated. Thanks

Joined: Jan 2014
Posts: 736
R
old hand
old hand
R Offline
Joined: Jan 2014
Posts: 736
Car Fault: 1921
Fault Description:

Safety Processor Not Online - At power up, the CPUA did not detect the IOC/IOD card safety processor communicating over the car CANbus.

Possible Causes:

A defective CPUA.

A defective IOC/IOD.

Joined: Mar 2015
Posts: 80
W
journeyman
journeyman
W Offline
Joined: Mar 2015
Posts: 80
Check your power supply. Secure your connections. Config safety processor. Check hnbs. Good luck

Joined: Apr 2013
Posts: 38
M
newbie
newbie
M Offline
Joined: Apr 2013
Posts: 38
Thanks Guys. I tried the power supply first thing. No issues. Now I’m just trying to find the boards. CPUA 6300xe1 & IOD 6300acj1. Like findingntutle teeth it seems. Thanks again

Joined: Dec 2015
Posts: 1,766
Likes: 11
I
ElevatorPractitioner
ElevatorPractitioner
I Offline
Joined: Dec 2015
Posts: 1,766
Likes: 11
You can use an XE2 if that helps in your search.

Joined: Apr 2013
Posts: 38
M
newbie
newbie
M Offline
Joined: Apr 2013
Posts: 38
Thank you Sir!!

Joined: Feb 2018
Posts: 143
J
20 yr tech
20 yr tech
J Offline
Joined: Feb 2018
Posts: 143
Any result here?


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