I would agree that i am under counterweighted. There is no second counterweight on this style....I do have one like that on my route. I am wondering about the motor part of it. I have taken meter readings on the motor and they are 15 amps on all 3 legs in the car down an d 25 amps on all 3 legs in the car up. Which also says that the car is too heavy. This is the original everything on this elevator. As I said previously the motor was gone through twice and they say that its OK. Not sure if this is how it was originally set up and the motor was just stronger then? It does not blow the overloads in either direction.