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#17320 06/15/16 04:39 PM
Joined: Jun 2016
Posts: 2
S
stranger
stranger
S Offline
Joined: Jun 2016
Posts: 2
Hello all,

I am new to the elevator industry, and was originally hired by a company for my IT background. For knowledge and experience in the field, I was recently tasked with the project of testing out a Schindler 330A and using Liftware's Cadi GC for diagnostics. The intent was to have the elevator and the software communicate in order to determine if we could bid a project in which almost all elevators are Schindler. However, we do not want to bid this job if we are unable to use the software effectively. I have briefly investigated the forums in reference to Schindler elevators and the Cadi GC software and frequently came across indications of complications in regards to SIM cards. As I do not know much about elevator, elevator software, etc. I am unable to fully grasp the situation. Upon connecting the Cadi GC software to the elevator board via 9-pin connector I am given the response of "No target has been found on COM#" (where # is the COM of choice). I have done everything I can think of using my IT troubleshooting, but am currently stumped since I cannot fully dive into the world of elevators. Is there any advice anyone can provide as to getting these two to communicate effectively? Also, once I have successfully connected the 330A and Cadi GC, I am to move onto a Miconic.

Thank you in advance to anyone who can help someone new to the elevator industry. I look forward to your knowledge and expertise into this matter.

SeaNanners #17322 06/15/16 07:11 PM
Joined: Jan 2010
Posts: 671
D
addict
addict
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Joined: Jan 2010
Posts: 671
Contact Liftwares they owe you tec support if you bought their product.

danzeitz #17325 06/15/16 09:59 PM
Joined: May 2011
Posts: 338
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ABE Offline
Mechanic
Mechanic
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Joined: May 2011
Posts: 338
The 330A has a on board diagnostic tool on the CRIPHNA board so a separate tool is not needed for trouble shooting and adjustments.

If you don't have any luck on the Miconic ECI makes a hand held tool that will work for diagnostics and adjusting. http://www.eciamerica.com/manuals/SDT-1180%20Sch%20Tool%20Cover(Inside).jpg

ABE #17326 06/16/16 12:48 AM
Joined: Dec 2015
Posts: 1,766
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I
ElevatorPractitioner
ElevatorPractitioner
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Joined: Dec 2015
Posts: 1,766
Likes: 11
Wow! I don't mean this to be offensive but from a public safety standpoint, I don't think you should be anywhere near an elevator controller without a licensed, journeyman elevator mechanic. What state are you in?

Indirtwetrust #17327 06/16/16 02:01 AM
Joined: Jul 2013
Posts: 206
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enthusiast
enthusiast
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Joined: Jul 2013
Posts: 206
Originally Posted By: Indirtwetrust
Wow! I don't mean this to be offensive but from a public safety standpoint, I don't think you should be anywhere near an elevator controller without a licensed, journeyman elevator mechanic. What state are you in?


Agreed. Hire an elevator company.

NewMech #17330 06/16/16 02:43 PM
Joined: Jun 2016
Posts: 2
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stranger
stranger
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Joined: Jun 2016
Posts: 2
Apologies in not clarifying this in my original post, but I do work for an elevator company and have mechanics on standby when working with the elevator controller. My job is to get the software and controller communicating from an IT standpoint, and then the mechanic handles it from there.

SeaNanners #17332 06/16/16 11:49 PM
Joined: Dec 2015
Posts: 1,766
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ElevatorPractitioner
ElevatorPractitioner
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Posts: 1,766
Likes: 11
I don't know what the compatibility is with their Cadi software but the only times I have needed or wished I had Cadi software have been with drive problems on TXR5 and 400A controllers.

Indirtwetrust #17340 06/18/16 02:16 PM
Joined: May 2011
Posts: 487
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addict
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Posts: 487
Seems like someone that thinks that they need a CADI for a 330A shouldn't be working on elevators.. IMHO.

E-man #17341 06/18/16 10:30 PM
Joined: Oct 2013
Posts: 197
member
member
Joined: Oct 2013
Posts: 197
CADI work on 330 you can make car call and all Stuff,
but you can access all with elevator Display


CADI is best for Drives (important)
and some troubleshoot help a lot

NOTIME #21469 08/23/17 05:26 PM
Joined: Mar 2014
Posts: 22
F
stranger
stranger
F Offline
Joined: Mar 2014
Posts: 22
Boys apologized
I'm a technician .
I'm looking for the software gc schindler.
can someone help me ??
Thank you very much
I remain available.
My email = [email protected]

SeaNanners #22194 11/16/17 04:41 PM
Joined: May 2017
Posts: 94
journeyman
journeyman
Joined: May 2017
Posts: 94
If you still need software, send me a message

Last edited by Tamperprufe; 11/16/17 04:47 PM.
SeaNanners #28591 01/16/20 08:49 PM
Joined: Nov 2019
Posts: 1
G
stranger
stranger
G Offline
Joined: Nov 2019
Posts: 1
hey i´m a service technichian we have some troubles with schilndler logic´s does anyone still have schindler cady for me my mail is [email protected]

SeaNanners #28646 01/26/20 07:18 PM
Joined: Oct 2012
Posts: 262
P
enthusiast
enthusiast
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Joined: Oct 2012
Posts: 262
Lol, yeah right. This kinda Crap is terrifying. This company is insane. Let's just let some random guy to hack into and Screw with the elevator software instead of paying the manufacturer for correct software. Good luck


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