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Forums13
Topics7,385
Posts40,944
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Most Online3,137
Apr 9th, 2026
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Joined: Oct 2019
Posts: 16
stranger
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stranger
Joined: Oct 2019
Posts: 16 |
Anyone have luck installing new ADA phone card and abandoning KONE's buit in phone? What phone did you use? Can it interface with the built in 'call in progress' / 'call received' lights in the cop?
Thanks!
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Joined: Dec 2015
Posts: 1,766 Likes: 11
ElevatorPractitioner
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ElevatorPractitioner
Joined: Dec 2015
Posts: 1,766 Likes: 11 |
We just reprogram the Kone phone
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Joined: Jan 2017
Posts: 40
newbie
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newbie
Joined: Jan 2017
Posts: 40 |
How do you change the location message?
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Joined: Dec 2015
Posts: 1,766 Likes: 11
ElevatorPractitioner
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ElevatorPractitioner
Joined: Dec 2015
Posts: 1,766 Likes: 11 |
You have to have the customer call Kone for that. And if DTMF programming isn’t enabled.
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Joined: Jan 2017
Posts: 40
newbie
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newbie
Joined: Jan 2017
Posts: 40 |
What's the customer going to do when calling Kone? Do they have to prove they are a customer? What is DTMF?
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Joined: Dec 2015
Posts: 1,766 Likes: 11
ElevatorPractitioner
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ElevatorPractitioner
Joined: Dec 2015
Posts: 1,766 Likes: 11 |
Dial Tone Modulation Frequency I think. That’s how dial tones represent numbers. The ability to program it that way can be turned off. I can only remember 2 times we had to change the location message. The first time Kone did it for me, the second time they refused so we told the customer to call them. I don’t think they gave them too hard a time but I wasn’t present for the call.
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HW PM
by Chris, January 13
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