I'm on the board of an HOA. We have14 buildings- 1 elevator per bldg. , 14 hydro elevators 3 floors- 6 Mowrey 2005, 7 MCE HMC1000 (all originally installed with the initial condo build of around 2005) and one recently installed Pixel..
Recently one of our Mowery's have quit. The Mowrey controller boards all have the IC part numbers completely ground off.. I sent in a controller board to a reliable repair shop and they told me that the Car Eeprom has been totally wiped clean most likely that the Mowrey software wipes it clean after a number of times that the car has been used. We no longer use Mowrey as a maintenance contractor due to questionable business practices. so we can't replace the eeprom since it is proprietary. Eventually we would like to get rid of all of the Mowery equipment.
My current maintenance contractor suggest replacing the control system with Smartrise, but a read on this forum, that they seem to be stripping their tech people and provide poor tech support. The only other choice seems to be MCE.
Anyone have suggestions as to which we should go with. (Smartsrid, MCE or even alpha). We want the least amount of downtime since are buildings are full of old retired people
